Smart Offices can assist organizations that are seeking to become ISO 9001 certified.  We understand that adhering to the International Standard for Quality Management Systems will allow for increased customer satisfaction, higher profits and continual improvement.  Smart Offices has the solution to help you meet the ISO requirements and assist in the continual improvement of all your quality processes.

Why use our services for your internal auditing?

Internal audits are necessary before ISO certification, but many organizations cannot keep their internal auditing on schedule due to lack of knowledge, manpower and time. Your organization will benefit from outsourcing the maintenance of your ISO system to our auditing team.

• Smart Offices professionals have over thirty years of experience, over a wide range of businesses including manufacturing, service, medical, aerospace, pharmaceutical and non-profit.
• We create and maintain your internal audit schedule and keep you on time in order to meet your external audit schedule compliance.
• We provide complete professional audit reports that are easy to follow and understand.
• Smart Offices offers suggestions in order to increase your operational effectiveness.
• Our auditors are impartial to your process; therefore we provide objective advice and guidance based on opportunities for improvement, according to management and ISO standards.
• Outsourcing can be much more cost effective and efficient, giving you a higher return on your investment.
• External audit assessments run more smoothly, giving your employees more time to concentrate on other tasks and increase their productivity.

Internal Auditing Services Include:

Smart Offices takes a leadership role in developing, training and initial implementation of system policies, procedures, working instructions and associated forms to meet ISO-9001 Quality Systems requirements. We use the following strategy in order to implement a comprehensive yet simple system to reach ISO registration:

• Develop and maintain the internal audit program.
• Conduct Pre-assessment Audits.
• Assistance in creating work instructions if needed.
• Assistance in developing or updating process flow charts and procedures as required
• Complete written audit reports and follow up on results with individuals.
• Follow up on findings and non-conformities as needed
• Identifying opportunities for improvement with each audit.

Other Auditing Services:

Smart Offices offers other auditing services to assist you with improving your quality management process.  Not only do we offer internal auditing service, we also have the ability to provide gap analysis, on-site training, procedure writing and other consulting services.

• Selection, meeting and negotiations with the registering body and the auditors to be used.
• Pre-assessment audits as well as conducting internal audits.
• Audit training for your employees to conduct their own future internal audits.
• Business process improvement training.
• Managing corrective and preventive actions, and consulting on the planning and monitoring of improvement objectives.
• Six-Sigma implementation.
• We offer technology integration through SharePoint, MS Access and customized software solutions.