Managed IT Services

Because Your Business Can’t Afford Downtime

Dedicated Service & Support

Over the phone, remoted in, or in-person, our certified technicians and specialists are prepared to suit your company’s IT needs including troubleshooting, re-wiring…

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Network Engineering & Design

Managed by our engineers with countless years in network infrastructure, server configuration, hardware and cable management, ensuring your network will…

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Connected Email Services

Email for business is crucial in keeping operations running efficiently and is often tricky to manage. Not for us! We specialize in managing all kinds of email clients for…

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Unrivaled Security

Your data is extremely important to us. Let us protect its integrity with enterprise class firewalls, industry standard encryption, secured email, anti-malware and virus…

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VoIP

VoIP, or Voice over Internet Protocol, is a method for taking analog audio signals, like the kind you hear when you talk on the phone, and turning them into digital data…

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Assessments & Audits

Smart Offices will conduct a thorough review of your existing network, services and hardware to determine where deficiencies exist. We then take a holistic…

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Proactive Solutions

By placing our experts in your office on a regular basis, we are able to understand your challenges and opportunities the moment they arise. This allows us to offer you proactive advice and remedies so that you can stay at the top of your game – building competitive advantage in your marketplace.

Smart Offices Support Levels

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Included With Each Level:

Smart Offices Support and Service Agreements are structured to meet the needs of every organization, from small offices requiring occasional support to large organizations required dedicated support personnel. Support contracts come in 3 different levels of IT support and are all included with:

  • Entitlement to Discounted Services and Purchases
  • Remote Email & Phone Support
  • Ad hoc IT Consultation & Planning
  • Preferred Support – Faster Response
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Optional Add-Ons Include:

  • Enterprise-Grade Security & Software
  • Real-Time Threat Detection/Prevention
  • Redundant Power/Internet Data Center
  • Entire IT Infrastructure Management
  • Direct Access to Our Web & Programming Teams
  • Scheduled Backups & Notifications
  • Weekly/Monthly Server Health Checks
  • Custom Programming Mobile/Desktop
  • Business-Class Email Management
  • Firewall & E-Mail Filtering Packs
  • Company Website Hosting
  • SEO (Search Engine Optimization)
  • SSL Certifications & Web Applications
  • Website Maintenance

Contract Services Level I

For Smaller Offices & Businesses
  • Our Level 1 Gold Package Includes:
  •  On-Demand Support as Needed
  • ♦  Discounted Hourly Rates
  • ♦  Ideal for 1-10 Employees

Contract Services Level III

Intended For Large Organizations
  • Our Level 3 Obsidian package:
  • ♦  UNLIMITED Visits & Support Hours
  • ♦  Fixed Monthly Statements
  • ♦  Ideal for 25+ Employees

Unrivaled Security

Your data is extremely important to us. Let us protect its integrity with enterprise class firewalls, industry standard encryption, secured email, anti-malware and virus detection and removal. With our regular risk assessments and consistent monitoring of your precious data, we make sure it’s secure and prepared for the worst thanks to our automated data backup services, and speedy disaster recovery.

Dedicated Service and Support

Over the phone, remoted in, or in-person, our certified technicians and specialists are prepared to suit your company’s IT needs including troubleshooting, re-wiring, and installing. We are specially trained in troubleshooting computer hardware and software, servers and data center equipment, wired and wireless printers and fax machines, Windows, and other application errors, and other related support items.

Assessments & Audits

Smart Offices will conduct a thorough review of your existing network, services and hardware to determine where deficiencies exist. We then take a holistic approach and recommend our top solutions.  Security and performance optimization is critical for minimizing downtime and keeping an office flowing efficiently and reliably.

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